Some of our users on Excel 2007 (including myself) are receiving the error below when trying to password protect a .xlsx file. The error message does not appear when applying a password to a .xls file. After the password is "applied" the .xlsx file becomes corrupted and the error is shown "Excel cannot open the file 'FILENAME.xlsx' because the file format or file extension is not valid. Verify that the file has not been corrupted and that the file extension matches the format of the file.". Please note that this only affects some Excel 2007 users and only applies to those affected users when placing a password on .xlsx files.
I have checked out the event logs and reinstalled Office 2007 without success. Does anyone know the answer?
Error message when applying a password to a .xlsx file
The document was saved successfully, but Excel cannot re-open it because of a sharing violation. Please close the document and try to open it again.
Steps to Reproduce:
1. Open Excel
2. Office Button | Save
3. Tools | General Options
4. Enter password in Password to open field | Click OK
5. Reenter password | Click OK
6. Click OK to save file
7. Error above is received.
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